This message was updated September 23, 2015:
Effective Tuesday, August 11, 2015 and until further notice, the CRU Call Center hours will be 8:00 am - 5:00 pm.
Our new MDE website was launched on June 30, 2015. We have made it more user-friendly and easier to find information. The new website is available at http://michigan.gov/childcare
NOTICE: The Michigan Department of Education received notification from the United States Postal Service that first class mailing standards are changing from 1-2 days to 2-3 days. This change will likely delay the receipt of some CDC provider payments. Please plan accordingly. We encourage Licensed and Registered providers to sign up for EFT. We will be updating our policies to extend due dates for information we request from providers and parents.
Tiered Reimbursement Rates for Licensed and Registered Providers with a 3, 4, or 5 Star Rating:
Correspondence and/or Payments received that are not indicating/paying at the new rate and/or DP% indicate that the client's case is most likely not in an Approved status. The client's Eligibility Specialist/Case Worker must complete the case activities to approve CDC eligibility so the increases are applied to the authorized periods. A retroactive, supplemental payment may be issued on billings already submitted once the increases are applied, or you may need to rebill after receiving updated correspondence. Your client is the best resource to communicate with their Eligibility Specialist to request completion of the case action.
Our technical team is researching technical problems with receiving the Star rating information associated with the recent changes to the Tiered Reimbursements.
Our new Child Development and Care (CDC) Handbook is available. Providers are required to read, follow, and certify they have read the Handbook when they bill for child care.
Call us at 1-866-990-3227 for assistance with billing questions or unlicensed providers.