This message area was updated Tuesday, May 7, 2024.

Payment Delay: Payments that would normally have been issued on 5/9/2024, will instead be issued on 5/10/2024 due to a technical issue.


Unable to open PDFs: Providers have reported they are unable to open PDF files and receive an error message indicating "Report failed to generate after 50 retries." Technical support is working to correct the issue. Thank you for your patience.

Wonderschool: Refer a Friend to Start or Grow Their Small Child Care Program with Wonderschool and earn up to $500

March 1, 2024: All licensed providers are required to have an Enrollment Agreement on file for CDC children. See Child Development and Care (CDC) Handbook (michigan.gov) page 23 for more information and link to the agreement.

CDC Call Center: During high call times, callers may get disconnected after hearing a message indicating for them to wait for an available agent. This occurs when the number of incoming calls exceeds the number of available agents. If this should happen, please try your call again later. The answers to many of your questions may also be found in the CDC Handbook.

System Compatibility: I-Billing is not compatible with the Safari browser. Please make certain you are not using the Safari.

Reminder: 2024 Payment Schedule at www.michigan.gov/childcare.

Providers submitting billing are timing out before the PDF invoice displays. Also, if using the "back" button, the Date Submitted may not appear and hours entered are not stored on the billing screens. We recommend providers use the Save & Continue feature to save their hours while we correct these issues.